Shipping Policy
At Eli Trailz, we are committed to delivering your travel and outdoor gear promptly and efficiently. Please review our shipping policy for important information regarding your orders.
1. Shipping Methods
We offer standard shipping for all orders. Shipping methods and rates may vary based on your location.
2. Shipping Locations
We ship to locations worldwide. Please note that international orders may be subject to customs fees, taxes, or duties, which are the responsibility of the recipient.
3. Processing Time
- Orders are typically processed within [1-3 business days] after order confirmation.
- You will receive an email confirmation once your order has been processed and shipped.
4. Delivery Time
Delivery times may vary depending on your location. Generally, you can expect your order to arrive within:
- Domestic Orders: [3-7 business days]
- International Orders: [7-21 business days]
5. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information to monitor the status of your shipment.
6. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. You will see the total shipping cost before completing your purchase.
7. Issues with Delivery
If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer service team at [email protected]. We will work to resolve any issues promptly.
8. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest shipping information.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].