At Eli Trailz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address.
• Order Information: Details related to your order, including products purchased and delivery address.
• Payment Information: We only accept cash on delivery, so we do not collect sensitive payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including managing shipping and delivery.
• Customer Support: To respond to your inquiries and provide assistance regarding your orders.
• Communication: To send you updates about your order status and any relevant information related to your purchases.
• Improvement of Services: To analyze usage and improve our website and offerings.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Compliance: We may disclose your information when required by law or to protect our rights.

4. Data Security

We implement various security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information.
• The right to request correction of any inaccurate data.
• The right to request deletion of your personal information.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].